Is my credit card information safe on your website?
Absolutely! We use a SSL secured server to collect your information for processing.
How many cups of tea do the various weights of tea make?
1 pound makes about 187-200 cups of tea.
8 ounces makes about 91-100 cups of tea.
4 ounces makes about 45-55 cups of tea.
2 ounces makes about 25-35 cups of tea.
How will my items be shipped?
All orders will be shipped via the USPS. Although most orders arrive within 3-5 days, please allow 5-7 days for processing and delivery of your order.
International orders arrive within 5-14 days depending on where you live in the world.
How much is shipping?
United States: Shipping is a flat rate of $3.95 plus $.75 for each additional item ordered. Express 1-2 Day Mail is available at an additional fee.
International: Shipping is a flat rate of $7.95 plus $1.50 for each additional item ordered.
Is there a discount available on shipping costs?
If you order $75 or more in products then your shipping is FREE!
Will I be charged Sales Tax?
Sales Tax is not collected on any of our teas.
What are my payment options?
Payment may be made by Visa, Mastercard, American Express, Discover or through PayPal.
What is your Return Policy?
We offer a money back guarantee on all of our teas. If you are not happy for any reason, simply return the tea(s) back to us for a full refund. For more information regarding our guarantee and refunds, please click here.
What is your Phone Number?
Please visit our contact page for all of our contact information.
Do you have a store front location?
Our warehouse is located in an area that is not zoned for public sales. This helps reduce our operating costs which allows us to discount our prices.
Can you create custom tea blends?
We can create custom tea blends for you using any teas you would like! Please be sure to contact us and we will work with you to meet your needs.
Can you get rare teas not currently offered on your site?
If you do not see the tea you are looking for, be sure to contact us, we will do everything possible to get it for you! We have over 800 teas available, so it is very likely that we have the tea you want in stock.
